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Policies |
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Reservations
We require 50% of your reservation total as a deposit at the time of your reservation. Reductions within 3 full days of order date will not be allowed. Cancellations within 72 hours may require a restocking fee. |
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Delivery
Delivery is available at a nominal fee in our regular delivery area between 9:00am-5:00pm. We can only offer delivery for orders with a rental item total over $200. See our Services Page for more delivery information. Special containers are provided for your china, silver, glassware, etc., to insure that you receive your items sanitized, undamaged, sparkling, and table-ready. Our delivery personnel are instructed to neatly stack all items in a mutually convenient place on delivery. Rates quoted are for ground floor deliveries to your door. Setup and takedown is available if arranged in advance with our office staff. |
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Setup & Takedown
Setup & Takedown service is available for $1.00 per chair and $2.00 per table. This service must be arranged for prior to the Delivery/Pickup. |
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Pick Up
All china, silver, utensils, etc., should be rinsed free of food and re-packed in the same containers as delivered. Linens should be dried and returned on hangers. Tables and chairs should be knocked down and stacked and ready for pickup. All items should be assembled in a single location, ready for pickup. Items not meeting these conditions are subject to additional fees. |
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Responsibility
Responsibility for the rented items remains with the customer from the time of possession to the time of return. Additional fees are charged for damage and loss. Damagewaiver is applied to all contracts for your protection. |
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Damage Waiver
Damage waiver is a non-refundable, 12% charge added to all rental contracts. It covers accidental damage from normal usage. Damage waiver does not cover loss or negligence. |
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Long Term Rental
Most prices quoted are for a one day charge. If you desire to use the rental items for a longer period, please call our office for long-term rates. |
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Pricing
Prices listed are subject to change without notice. |
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